Nur Alif

Yordam

Nur Alif ilovasi bo'yicha savol, taklif va xatolar uchun. Support for the Nur Alif app.

Bizga yozing

Savol, taklif yoki xato bo'lsa, Telegram'da yozing: @codelink_admin. Odatda bir ish kunida javob beramiz. Xato haqida yozganda telefon modeli va qaysi darsda bo'lganini yozsangiz, tezroq tuzatamiz.

Ko'p uchraydigan holatlar

  • Ovoz eshitilmayapti. Telefon ovozini oshiring. iPhone'da ovoz «jim» rejimida ham chalinadi; boshqa ilova ovozni egallab olgan bo'lsa, uni yoping.
  • Dars ochilmayapti. Darslar tartib bilan ochiladi: avvalgi darsni tugating. Har bo'limning birinchi darsi doim ochiq.
  • Natijalar boshqa iPhone'da ko'rinmayapti. Ikkala qurilmada bitta Apple ID bilan iCloud yoqilganini tekshiring (Sozlamalar → [ismingiz] → iCloud). Sinxronlash bir necha daqiqa olishi mumkin.
  • Eslatma kelmayapti. Hisob → Kunlik eslatma yoqilganini va telefon sozlamalarida Nur Alif bildirishnomalariga ruxsat berilganini tekshiring. O'sha kuni dars qilgan bo'lsangiz, eslatma kelmaydi.
  • Tilni o'zgartirish. iPhone: Sozlamalar → Nur Alif → Til. Android: Sozlamalar → Ilovalar → Nur Alif → Til.
  • Hamma narsani o'chirish. Hisob → Akkauntni o'chirish (Apple orqali kirgan bo'lsangiz) yoki Progressni tozalash.

Ovozlar haqida

Harf, harakat va so'zlar ovozi Mu'alim al-Qur'an loyihasidan (Islomiy ma'lumot markazi, Sulton Qobus Katta masjidi) ruxsat bilan olingan.

Contact us

For questions, ideas or bugs, message us on Telegram: @codelink_admin. We usually reply within one working day. When reporting a bug, tell us your phone model and the lesson you were in.

Common issues

  • No sound. Turn up the volume. On iPhone, lessons play even in silent mode; close any other app that is playing audio.
  • A lesson won't open. Lessons open in order: finish the one before it. The first lesson of every section is always open.
  • Progress isn't on my other iPhone. Check that iCloud is on with the same Apple ID on both devices (Settings → [your name] → iCloud). Syncing can take a few minutes.
  • No reminder. Check that Account → Daily reminder is on and that notifications are allowed for Nur Alif in your phone’s settings. No reminder is sent on a day you already studied.
  • Change the language. iPhone: Settings → Nur Alif → Language. Android: Settings → Apps → Nur Alif → Language.
  • Delete everything. Account → Delete account (when signed in with Apple) or Reset progress.

About the recordings

Letter, vowel and word recordings are from Mu'alim al-Qur'an (Islamic Information Center, Sultan Qaboos Grand Mosque), used with permission.